People Are Sharing Their "Sir, This is a Wendy's" Moments

I work for the Geek Squad in Best Buy. If you don't know, the Geek Squad fixes computers, and offers a lot of services to people who struggle with technology. I have plenty of horror stories, but the biggest "Sir this is a Wendy's" moment I've had was an old, entitled Karen.

Karen came in and demanded help on the sales floor with questions about an iMac she was never going to really buy anyway. She was rude and disrespectful to the salesman, and complained about everything from how long she had to wait to the fact Best Buy doesn't offer coupons. Typical day at Best Buy.

I typically don't have to get involved on the sales floor unless somebody needs a computer fixed, but Karen was so loud and obnoxious with her frustrations that I came out front and appeared to look busy shuffling some paperwork while I eavesdropped.

She's giving this poor salesman the whole "You just lost yourself a customer" bit, and I'm debating calling AP to come over and get involved with this woman berating and screaming at an 18 year old.

She storms away from him and surprisingly comes up to my counter. I figured she wanted someone new to complain to. No problem, anyone who's been in customer service long enough knows the entire "customer service voice" playbook and 9 times out of 10 that works wonders. But what this lady did next left me totally speechless and jaw agape.

She storms up to the Geek Squad counter and throws her purse on it, immediately stats digging through it for something. Without a "hello" or even so much as making eye contact with me she says *Chicken Ceaser Salad with Ranch*.

Wtf.exe. Every customer service instinct left my body. After a solid 5 seconds of silence while my brain tried to process this request, the only thing I could manage was a very confused sounding "huh?". She went BALLISTIC. Started screaming that everybody that worked in the store was incompetent and our stupidity drives thousands of dollars out the door.

GM eventually had to get involved and Karen was banned, but I still wonder from time to time exactly what train of thought went through her head that she thought the computer geeks at a tech store were going to make her a salad. Retail is wild and the general public is disturbingly stupid

Username: R3hab_Psych0

I used to work at a McDonald's, in a Walmart, in Florida. If you think the headlines about Florida are a lot to handle, somehow, this combination creates a wormhole in the universe to bring all of the bullshit of each place crashing into a central location of chaos and destruction. That McDonald's was probably a portal to hell (might have been in the back freezer or something).

I had many customers trying to order some Starbucks level specific cafe drink that we didn't have any of the stuff for. I had people ordering extra extra onions, then complaining because there were too many onions. I even had people yelling at me because I gave their kid the wrong toy, when they never requested a specific toy. Typical customer service bullshit. But the one that takes the cake, is the legend of Bob.

Bob was obviously not his real name, but my god, I wonder if he could even spell it. This man comes into a McDonald's, in a Walmart, with a bag. From Target to be specific. Now, this town in Florida didn't have a Target. The nearest one is around 40 minutes away. Anyways, he comes in wearing a stained up wifebeater shirt and jeans sagging most of the way down his thighs, stained boxers showing, and quite a bit of his pasty white ass showing.

I was the unfortunate cashier he came up to. "Hello, can I take your order?" This man smelled of weed, shit, and what I can assume is the smell of freshly melted meth. He must have just taken his hourly shot because he was pretty god damn out of it.

When he came closer, I even saw the needle hole. He was missing most of his teeth and hair. Mother fucker looked like the crypt keeper.

"The fuck you can! This shits broken, I want my money back!" He then threw his Target bag onto the counter. This bag was full of holes. It looked like something cloth was inside it. Maybe a t-shirt, or something like that, but it reeked. Like, smelled like a dog had shit in the bag reeked.

"..... Sir this is a McDonald's, and we are in a Walmart." I tried to signal my manager to come to the front to help me, but she wasn't looking.

"My wife is gonna kill me if I don't get her money back now hand it over! Just give me the fucking money!" This man was about to lose his shit. Finally thank God, my manager noticed and walked to the front. She looked like she was going to throw up the moment she stepped in the radius of his stench.

"Sir, my cashier has told you this is a McDonald's and that is a Walmart. Please leave or I will call the police." My manager ordered. I guess the word police scared the shit out of him because he ran away as soon as she mentioned it.

He even forgot to take his bag. We didn't even want to look inside, that would mean opening it more and releasing the smell of death. We tossed that fucker into the nearest dumpster. 3 days later, Bob comes back with a hat and sunglasses to order a big Mac that he paid for with loose change.

Username: its_Gandhi_bitch

Literally yesterday at Church. So to recap, we were having a church board meeting with all the members to go over the hiring of a new pastor. The pastor is pretty great; keeps the messages short, has good rapport with the younger crowd, and she’s our first female pastor.

Now, this comes very recently after the Lutheran Council has publicly stated that LGBTQ individuals are welcomed in church and can marry. Which is pretty good.

However, we had a certain member of our church who no one has seen for a while. We’ll just call him Kirk. Now the meeting has barely started and we’re all pretty elated that we’re getting a new pastor after two years of temporary assignments.

Everyone is also happy because we had some good doughnuts and coffee. (Seriously, the coffee was amazing. Tasted like local roast stuff.) Everyone was happy... except Kirk.

No, Kirk is seething. Even before the chairman finished with his opening states about why we’re there. Kirk stands up and demands some time to speak. Being that he is a member, despite not being at church for a time, we all agree. We value the input of our members.

But not Kirk. The minute after he introduces himself he goes straight into the pure vitriol. He starts saying that the entire Lutheran Council is wrong for allowing “pedophiles and homosexuals into our church” and that it was against the Old Testament to be for gay marriage and that it “was of the devil.”

Everyone was shocked at the openness of hatred he showed to our members, including the chairman. The chairman gets over his shock and informs Kirk that the conversation isn’t appropriate for the setting. Kirk claims it is; to which the entire congregation shouts “No!”

I was very proud of the conversation, but Kirk will not stop talking even when asked by the chairman. So, I decide to step up. I let Kirk know that the conversation isn’t appropriate as the discussion is on the pastor’s selection rather than the teachings of the Lutheran Council. His entire conversation is out of line for parliamentary procedure.

Except Kirk is not having any of it, and doubles down at his comments. To which I shot back, “Point of Order, this conversation is strictly about the selection of our pastor. Any conversation about the organization of the Lutheran church is outside the scope of this meeting and is invalid.”

Kirk refused to give up his time. So finally I say this, “Relinquish your time!” Kirk turned around to face me and it pissed. He asked me if I wanted to go out back and settle this.

Yes, you heard right. He threatened to hit me in church; in the chapel where the congregation was. The ushers quickly came over and asked Kirk to leave, and everyone was shocked for a second time.

Long story short, the pastor is elected unanimously and she is now our pastor. Everyone was pretty happy after the meeting that not only did we get a new pastor but that the entire congregation was very vocally in support of our LGBTQ neighbors and friends. It honestly made me very proud.

Username: JMoc1

I was waiting for my food at McDonald's and it was packed, very busy. This one couple had come in after me, and they were peeved about how long food was taking. Understandable, but the folks behind the counter were working as hard as they could.

I always stopped by at this McDonald's, and the staff was always so happy whenever I or another customer was polite; they were delightful folks that would bend over backwards to help if you showed the most basic human decency.

This guy didn't. The couple was young, I'd guess in their early 20s. The guy was short and white, and the girl was taller and black. Normally, that wouldn't be relevant.

Several of the folks who worked there, including a couple managers, were Latino. Specifically, the manager who was working that day near front counter was this middle aged lady who would stuff in some more fries or "accidentally" put in an extra nugget when customers were friendly. A couple others at the front counter were also Latino at the time.

Well, this little guy didn't like that. He stormed up to the counter, holding up the line, to loudly and angrily demand to know why his food wasn't ready yet. The clerk apologized, stating that the kitchen was moving as fast as possible and that his food would be ready soon.

That wasn't good enough for him. He demanded a manager. So, the shift manager came up and asked how she could help him. He went on the same tirade, and she at first told him his food would be ready soon.

He continued to shout at her, and eventually said, "How come none of you fuckers speaks English?!"

Mind you, some of the staff had accents that would reveal English wasn't their first language, but they were speaking perfectly. He insisted they couldn't understand them, demanding, "Get me a motherfucker who speaks fucking English!"

The manager tells him that if he's going to continue to disturb the restaurant like that, she's going to have to ask him to leave. He gets even more angry, pointing to another manager, a black man in the back, shouting, "Get me him! The American! Get the Americano!"

It was at this point that, for the first time in my life, I actually interrupted someone who was being terrible. Hell, usually I can't even think to defend myself when I'm being attacked verbally. But something about the way he said "Americano" really pissed me off. So, with the same politeness I try to show when I order food, I firmly said, "Excuse me, sir! I dont think there's any need to be racist, here."

He looked at me like I'd slapped him with a dueling glove. When I saw him open his mouth, I smiled, despite myself, because I knew what he was going to say.

"I'm not being racist!" he insisted. Then, he froze, refusing to say the next words that had come to his mind. "That's right," I thought smugly to myself, "do it. Tell me that you can't be racist against Latinos because your girlfriend is black."

Fortunately for all parties involved (I might be a tall woman with a bit of muscle and more fat on me, but I'm pretty sure it wouldn't be hard to get my ass kicked) his girlfriend took the opportunity to ask him to wait outside before the store called the cops on the pair of them.

Everyone around me looked at me like speaking up was a mistake, like I somehow wasn't allowed to call him racist for mocking and berating Latino folks. Of course, just like me and just like the guy, the whole crowd was white, so maybe that had something to do with it.

That sure was satisfying, but I wish the dude had kept his dumbass mouth shut in the first place...

Username: Violet_Jade

I've got a twofer. I worked at JCPenney during the brief period that they sold large appliances. A middle-aged woman came in wearing full raver gear: neon colored biohazard goggles, platform boots, large hole fishnets (with no underwear; she might as well have been naked), the works.

She went around yelling at every employee she could find demanding to speak someone who worked in appliances, which I did. As soon as I opened my mouth she interrupted me and said that she had a delivery of a refrigerator that was supposed to arrive that day but hadn't arrived in the delivery window that was specified, and that if we didn't get her order she would take us to small claims court and make sure we ceased to exist as a company.

Our delivery team consisted of a contracted company that we merely used to deliver the products. I tried to tell her to get in contact with this company. She called me an idiot and said that she tried already but they just said that they may be running late because of another delivery.

I simply replied that we don't have any more direct of a line to them either and called over my manager who just deferred to me. She just said "okay, thank you" and left without further incident. No word on whether she got her fridge.

The very same day a balding man came in wearing clothes that were much too large for him and he asked to make a payment on his credit card. As I was helping him my terminal went down and I ushered him over to another one. He replied "oh, that happens all the time.

It's the electrical interference from my brain". I thought he was making a light-hearted joke before he turned around to the line behind him and proceeded to yell at a family with a child about government conspiracies.

The family demanded that I call security as this man was harassing them and was at the point of yelling at their child for calling him a weirdo. He shouted back that I wasn't going to call security because I knew him (I didn't) and he had security clearance to say what he wanted in that store.

In subsequent visits he would return once a month trying to speak to our store lead and whenever she wasn't around he would call her office number that he obtained from a new employee and leave her sexually explicit voicemails. Eventually the visits and messages stopped with no explanation.

Username: magikarpivellian

I work at wading pools during the summer, young kids can play in it of course, but they need to have a parent in the pool area with them as I am not a lifeguard, just a supervisor. Well I noticed one day that there was this kid playing and there were other families, but I was sure if he was with them.

So I waited for people to leave, sure enough, kid was by himself. And he was mixed so I wasn't sure who to expect as parents, so I have to go up to this eight year old and ask him where his parent is. He points in the direction to some benches that are at least 100 feet away from the pool, there's an old white man sitting there.

I wasn't too sure if that's who he meant so I asked if he could lead me to him, kid does so no problem, takes me too him and says, "Grandpa, they need to talk to you."
I kid you not, this child was gone IMMEDIATELY, and his grandpa wasn't too happy with me.

"Who are you? I've been watching you following my grandson around!? What do you want? Leave him alone!!" I'm taken aback so I calmly go, "Sir, I was following him because he needs someone in the pool area watching him"

"I am watching him!"
"but you aren't in the pool area.."
"I'm crippled! I'm on oxygen! Are you just gonna make a cripple get up and move or LEAVE? I'm not leaving, this is the first proper interaction with children my grandson has had in a year!"

"I can help you if you would like?"
"What's a LITTLE GIRL like you gonna do with a 400 pound man?" (walk you to the pool area??)

He continues to berate me some more and keeps pulling the cripple card. Until finally... My 'this is a wendys' moment happens. This man gets up off the bench and gets close to me and says..

"You a Democrat?"
"Huh??"
"You a Democrat? I'm just saying you look like one. Democrats always gotta have it their way"
"Sir.. I'm just trying to enforce the rules of the pool.."

Man eventually did make it to the wading pool area, but not after verbally coming at me every two seconds. I probably should have just kicked him out, but I didn't want to as I'm not good at confrontation. 💀💀

Username: BrenUndead

I have a neighbor. I used to be Cool with him. Used to say hello every day but started to get a weird vibe about him after A friend came over to visit me and she said she hated how he wouldn’t stop staring at her.

Made her uncomfortable. I didn’t know until after she left. I knew she was acting weird but I figured it was something I’d said. Before that he saw me teaching my nephew Spanish and said “don’t teach him that.

You and his brother speak English really well. Teach him that.” And I got pissed and told him I’ll teach that kid as many languages as I can while he’s young enough to learn.

Then one day he asked my sister to give him a ride to the bank. She said no but offered me instead. I said fuck it. Why not. 4 minute drive.

We get into the car and he slams the door. Strike one. Then he looks at me and says “so, the wars going pretty well, right?” And I’m confused. I reply “the war in ukraine? Yea. Those guys are holding up better than I thought!”

He replies “no. The war that Jesus is waging for the soul of America. It’s a war not many are paying attention to.” And that was strike two the rough three.

And then he went on about how Christian’s are fighting for the soul of America, how it’s at a turning point and how soon everyone would fight and I’m like “Dude. I’m an atheist. That just sounds like bullshit to Me.”

And he goes “oh....the Bible said there’d be people like you.” And he didn’t say anything the rest of the ride. I haven’t spoken to him since. He’s asked for rides but I just walk by pretending not to listen. He can walk his creepy old ass to the bank in the rain.

Username: Finito-1994

I don't know if it fits but one time an old lady asked me help to walk across a path with her trolley, it had a step on both sides and she was weak to get the trolley over it.

I went in there and helped her and said "I saw you earlier, I wasn't sure if you were ok with me approaching you because of covid you know...people look like they avoid each other now, it's sad. Im sorry".

She started talking non stop "covid? No, i don't have covid. My husband neither! Neither of us! My problems is really hemorrhoids you know? You know what's hemorrhoids? Hell of a condition. My husband doesn't have hemorrhoids.

I just can't push my trolley over this, but I'm going to the doctor next week. You know doctor Albert? He's a good one! My hemorrhoids are bad, but he gives me a good cream to take care of it. I buy it in that pharmacy on the baker's street.

Have you been there? Good people. But my husband doesn't have covid. He is dead. Well he died years ago. Damn hemorrhoids, it's killing me. That sucker never had them...."

She continued talking very private things non stop without a break for me to answer and it was very sweet because I felt like she could use a listener (after all I live in a city known also for its solitude...) but was also so funny and random...

I had my kid with me so I had to go... But when I said goodbye she continued talking to me about her life, shouting it like "DRINK TEA! I DIDN'T HYDRATED MYSELF AND NOW MY BACK HURTS! MY AUNT USED TO SUGGEST MINT TEA! BUT SHE'S DEAD SO WHAT DOES SHE KNOWS? I WILL GO TO THE PHARMACY!! I WILL BUY CREAM FOR MY HEMORRHOIDS!"

Username: call_me_mr_pickles

"In my college days, I worked at a 24-hr convenience store... no gas bar or any mechanical repair facilities whatsoever. We had oil and wiper fluid. That was it.

Bar rush was always fun on Saturday nights but this one sticks in my memory. Guy screeches into the lot, and already from the sound of the car, I can tell something is wrong. Rolls to a stop hitting the raised walkway outside the store hard. Car stalls and he gets out.

Comes inside reeling drunk and demands to see our "tire guy." It's 3am for starters, and even at noon on a Wednesday, we don't have a "tire guy." Slurs for a while trying to work it out at the counter before I decide to just call a tow truck for him.

I should have just called the cops because he was clearly intoxicated, but a glance out the window told me he wasn't getting that car any further. I guess I was feeling merciful. Or dumb. But whatever.

Guy proceeds to tell me he's a firefighter before the tow truck arrives. "Neat." I think to myself and carry on with my duties. Tow truck pulls up outside, and after a while I hear the two of them arguing. Tow guy has lifted his ride and the drunk is trying to get him to drop it. Argument gets heated, pushing and shoving, so I call 911 and ask for police.

Cop must have been right around the corner because he shows up lickety-split and de-escalates the situation. Separates the two, has the drunk sitting on the sidewalk. Cop comes inside shaking his head to get my side of the story. I'm making my statement when I see him start looking over my shoulder with a "WTF" expression on his face then without a word he runs outside.

Tow truck driver was putting on some straps or checking something, but he was distracted at the hitch. Drunk idiot decides his master plan is to steal the tow truck and drive it and his hooked up car home. Cop drags his ass out of the tow truck, slams him to the pavement and had the cuffs on in almost a single motion.

Came inside and told me "Well he was getting professional courtesy right up til the moment he tried to steal a tow truck, so now he's going to jail for assault, dui, and carjacking."

Username: Phreakdoubt

I work in a women's shelter in my state, it's for women only, and we've had cis men try to get in claiming they've transitioned from female to male (we can tell when it's legit and when it's just a cis man trying to get in as we have a heavy screening process and usually they'll have an interview where they end up admitting it to one of the male staff members and then try to plead their case.

Never works, the moment we find out you lied to us to get in the program, we can't let you in for the safety of all of our guests.) Now that is a common occurrence, but what is not common is people walking up to our door. Our doors have a number lock, and one of our ladies was sitting outside in our smoking area.

The smoking area is across the parking lot from the only entrance to our part of the building, and has a pretty clear view of the door. As I'm working on a puzzle with some of our other guests, it being a weekend we try to do fun things to keep up everyone's spirits, we get a phone call.

I answer and it's from my girls sitting outside smoking. A strange man is at the door and they can tell he's trying to get in the building. I put on my biggest mama bear face, keep the phone on me and walk outside.

This man immediately tries to take the door from my hands to hold it open. I am *not* about to let that happen, and I did a lot of weightlifting in highschool, though I'm short I'm far from small. I yank the door back and it closes, so he can't get in, and I ask him if I can help him with anything.

This dude goes off, telling me he's the Messiah, he's crazy horse reincarnated, that any who refuse to help him will go to hell when he begins the rapture, that the government is trying to silence him, and that they (I don't know who they are) beat him up and stole his entire identity and that his leg was broken, but he used his Messiah powers to heal himself.

He's got a bottle of whiskey in his hands and he's obviously either mentally ill or on some kind of mind altering drugs. Since he mentioned the broken leg, I offered to call an ambulance for him and he said yes and continued to rant. During the 911 call, you could just tell I was so tired trying to explain this situation to the operator.

Paramedics came, police came because he started getting violent with the paramedics (one of them was a trans woman he kept intentionally misgendering and telling her she was a sin in God's eyes and that he was the Messiah). Anyway, once police came, my job was done, just had to get a card from the officer and write down an incident report since it occurred on property.

The ironic part, we're located in an old Christian church, very common for shelters in my area, and this man told police he was there to get his identity back from "the government in there. Those ladies work for the government and they stole my identity". Ironically, we don't work directly for the government.

We've been fighting to keep our program afloat because we're one of the few shelters that accepts trans women with cis women, and if we go down, there won't be a safe place for all those women to go. We're not even close to looking like a government building, nor are we anywhere near Town Hall or the courthouse.

The man just wandered onto our property and happened to find a shelter for homeless women. Sad part is, I know this area all too well. He probably spent a night in the drunk tank and got let go. He won't receive the mental help he probably needs, and he'll continue to be homeless and probably get severely hurt one of these days.

Despite being annoyed with the situation, I still feel bad for the man.

Username: Nex_Pls

This one goes back a long way to when I was a junior sailor in the US Navy. I was in the reactor department of a nuclear powered cruiser (yeah, so those that know - this was a long time ago) and I was tasked to help our supply Petty Officer scrounge materials from the pier front at NS Norfolk. I was manly a pack mule; a pair of arms to carry stuff.

Basically we went from ship to ship, hitting the subs, the few nuke cruisers, and the carriers. We went to each, asked to talk to someone the Reactor Labs Division and then said "hey we got this, that, and the other to spare - do you have any of what we need." This was a good way to offload extra stuff and get what you needed on short notice. Don't know if this still happens.

Anyway, the day was dragging on and we decided (well, he decided - as the FNG I wasn't entitled to a vote) that we'd hit one more carrier and then head back with what we'd gotten. So we climb up the stairs and across the gangway to the Quarterdeck.

The OOD (Officer of the Deck) looks at us with obvious disdain; we were Cruiser sailors and it showed: scuffed boots, shirts that rarely saw an iron, and my Supply PO only managed to get on because he hid is over-long hair up under his ballcap. The vibe this Chief gave off was one of contemptable tolerance.

Anyway, we ask to speak to "speak to someone from RL division" and we wait. Fifteen minutes later some young kid comes up, but nope. Not the right guy. You could tell for 30 yards: too young, no crow, clueless expression. He's from Repair Division, not Reactor Labs. We go back to the Chief who brushes us off to a 2nd class. We ask him to call RL division and he checks the directory "Radio?" nope, "Repair?" nope.

For five minutes we haggle with this guy looking in a phone book. Eventually my Supply PO starts getting testy, nukes are smart but sometimes short on charisma. "Look, it's F---ing simple: R-L Division. Reactor Laboratories. For F--- sake, anyone in Reactor Department would work."

The Chief had been listening and stormed over and glanced at the names stenciled on our dungarees (again, a long time ago). "Petty Officer [redacted], this is the USS America. We do not have a Reactor Department because we don't have ANY DAMN REACTORS. I suggest you clear my Quarterdeck, IMMEDIATELY."

Yeah, we found the only conventionally powered carrier in the fleet that day. I was warned that if I told anyone that I'd find my bed full of Silver Nitrate. Of course, the whole division knew by sundown! And now you know.

((This is a sea story and while it DID happen, I may have embellished it a bit. Also, out of courtesy, I've omitted the other guy's name but for what it was worth our ship was CGN-25))

Username: Windamyre

Picture this: Early April, Wednesday night, 11:45 pm. Store is closing in 15 minutes. No cash transactions, an easy till to close. The floors- Swept, vacuumed, and cleaned. The products: Organized, pulled forward, displayed properly and neatly. I am but the last man in, last customer was 2 hours ago. I am hungry, I am tired, I am ready to GO.

And then, there was a knock on the door. Its a well dressed man, white button shirt, black tie, black slacks, well groomed. I wave him in, and he goes straight to the counter. "Excuse me, but do you have a moment to talk about Jesus Christ, your lord and savior?"

HE'S A JEHOVAS WITNESS!!! And he hasn't realized he has walked into his Satan's home~! My tiredness is now gone, my hunger now craves this poor soul's demise. I now crave his fall~

"Wow, you are out late. Sure, I have a few minutes until closing time, can you sell your pitch in... 10 minutes?" "Oh of course sir, I only have this to give you." He hads me a pamplet for a open house for a temple hall they just opened nearby. "Just wanting to leave these to invite everyone in the neighborhood."

"Oh sweet~! Yeah, I think I might show up. Maybe I can convince the boss to let me bring a few products from the store for a give-away?" "That sounds great! What kind of..." this is when the poor lamb turned his head, now seeing the Wall of Dildos (tm) behind him.

I couldn't see his expression, but I could practically feel the awkward dread that his soul emitted. I could see him glancing from the vibrators to the BDSM gear, to the corsets all the way to the harnesses.

His eyes finally came back to my grinning smile, his face now blushing hard. "... A-actually, I must be off, it is pretty late, and I need to finish these fliers." He practically tripped over himself to get out of there.

Oddly enough, the open house was canceled for some reason. Such a shame~ We had a horse-mold dildo that we were going to auction off there, would've been a hit~

Username: FauxWolfTail

I used to be the receptionist for an inpatient rehab facility. Not like drug rehab but rehabilitation for people who had strokes or got into a car accident or something and needed to relearn how to walk, talk, eat, etc.

We had a patient admitted one night. She comes rolling into my area in her wheelchair a few hours after her arrival looking absolutely irate. I asked if everything was okay and if I could help her with something and she just started screaming that I killed her dogs. I did not know how to respond to this wild accusation and just sat there buffering for a minute as she screeched that I had taken golf clubs to her dogs.

It was the middle of the night... all other pts were in bed and nursing staff was operating with a skeleton crew. I started frantically calling the nurse units trying to get someone to come help.

Thankfully the lady had just had a hip replacement put in so wasn’t able to come physically assault me like I could tell she wanted to. Nobody was picking up at the nurse units (they were all in patient rooms providing care).

She threw her drink all over me and at this point I call the cops because things were devolving rapidly and I was afraid she was going to hurt someone or herself. The nurses and CNAs hear the commotion finally and come running and arrive just as she’s trying to get out of her wheelchair....

Which I kept advising her not to do because fresh hip replacement surgery + walking is not a great combo. She goes down and slams her head on the tile. Nurses are trying to help her as she’s screaming and flailing and biting.

Cops and EMS show up and she starts trying to claw at them from the floor and screaming that they’re the “evil vets who killed her dogs.” Turns out she thought she was in a veterinary hospital.

She ended up getting baker acted after assaulting the cops and paramedics. I still don’t know how we ended up with her being admitted given that we were not equipped for patients with altered mental status.

Username: themangofox

I was working in a little convenience store when I was about 20. There are so many stories that come from working there, but this is one of my favorites. I was working night shift by myself (my boss would not have allowed me to work night shift if her house wasn't attached to the store) and it was pretty slow, so my boss told me if i didn't get any customers in the next 20 minutes i could close up and leave.

Not even 5 minutes after a very drunk cowboy walks in. Boots ,hat, spurs and all. He looked like he just came from a rodeo, but I knew it wasn't so because we were in rural Pennsylvania in the winter. He walks in, nods at my boss's husband, then turns to me.

He paused for a good minute and then says the most hilarious thing I've heard come out of a drunk person's mouth. The conversation went like this:

Him: I'm here to pick up an order
Me: I'm sorry, sir, but the kitchen has been closed since 10
H: I never said it was for food.

M: Oh, my apologies. Were you the one who's ordered the carton of Winston's and gave me his card info to ring him up so you could just give your name and grab the cigs?
H: anal beads and butt plugs
M(now confused): I'm sorry wha-

H: I ordered anal beads and butt plugs
M: sir... This is a convenience store. Not a sex toy shop...
H: (now shouting) don't lie to me little one I ordered butt plugs from this place 2 weeks ago and they still aren't here.

My boss hears this, comes out from the house portion and asks him what the problem is. He again goes through his rant ,getting angrier. Then he tells her his name and she gets an "oh!" Expression on her face and disappears for a a minute.

Comes back with his box of toys, and he disappeared into the night. I had no idea my boss sold sex toys on the side. From then on, any time someone came in to pick up an order I had to specify whether they ordered food or if they ordered off of my boss.

Username: Bubbabee2013

Legitimately speaking, I have an *actual* "Sir, this is a Wendy's" moment. I worked at a Wendy's in my hometown for a short while before going to Basic Training, while I was there, there wasn't much drama, but there was one incredible moment of which I talk about often.

Late at night we had a gentlemen come through the drive through. Immediately after our night manager, Lee, responded to begin the man's order, all hell broke loose. The man began raving about how his order was wrong and that we deliberately put the wrong condiments on his burger and he demanded a fix.

Lee was one of three managers there outside of Wendy (Yes, I am NOT joking) and Donny, the store manager. Out of the three, she took the least amount of *ahem* and didn't give two *ahem*s in return. She, with incredible calm, asked the man what his issue specifically was.

"I ordered no mustard on my burger, and there was mustard on my burger!" Dear reader, if you can find a Wendy's somewhere in the entire world that has mustard anywhere in it, I want you to buy a lottery ticket Immediately.

Lee stood there dumbfounded as myself and the other cook shut our headsets off to not catch our barely contained giggling with this knowledge that we absolutely do not have mustard. Lee calmly requested the man to pull around.

The mustard aggrieved man did so and presented his burger with contempt to Lee. Lee took one look at the burger, looked the man dead in the eyes and declared that we do not service McDonalds Double Quarter Pounders as this is a Wendy's.

The man blinked, then tore off into the night without another word. Myself and the other cook then proceeded to have a hilarity induced asthma attack as we laughed our asses off as Lee stood there, still dumbfounded.

And that, ladies and gentlemen, is my actual "This is a Wendy's" moment.

Username: DKSpocky

I worked at a combination books, music, and movies retailer that, like most of them, doesn't exist anymore. 20 years ago, though, it was kicking ass in small town America and I was one of countless randos who donned the green vest the day that Spiderman came out for rent.

Sam Rami's Spiderman was a *big deal* - a blockbuster (and successful) Marvel movie more than a decade before that kind of thing was accepted as a given. our store received hundreds of copies for rent, and I happened to be in the video department on its release day.

I was busy shagging movies - returning them to the shelves after having been returned - shortly after opening when a dude comes storming in, making a beeline to the new release VHS section where I happened to be.

When I worked retail, I generally assumed that people moving with purpose knew what they were doing and didn't need my help, so I didn't bother seeing if he needed anything. I was, after all, one of only a handful of people in the store and clearly worked there.

By the time I'd finished unloading my armload of movies, he'd made his way to the latter section of the alphabet. He was still there when I returned. After I put those away, he was still pacing back and forth, which I naturally took as a sign that he might need some help.

"Anything I can help you find, sir?" I asked. He snapped his attention toward me. "Do you have Spiderman to rent on VHS?" he asked, with a sort of absurd ferocity.

Most of the movies we rented were new, which means that most of the movies *returned* were new as well. And I'd just dropped off a movie on the row covering the latter section of the alphabet and happened to be standing directly in front of the *180 copies* of Spiderman on VHS that we had on the shelves.

Two full 8 foot tall, 4-foot wide racks, complete with one dust jacket for every 4 copies of the film. It was directly under the 2x6" banner that said "Spiderman available for rent" with a helpful arrow pointed directly down. These were *directly* behind me.

Assuming that the guy was taking the piss as it were, I made a show of looking behind me at the many, *many* copies of the film we had on hand. I then turned back and flatly replied: "No." The guy deflated in an instant, and trudged out the door.

A few weeks later, the uniform changed. In addition to the usual green vest and name badge, I donned a Santa hat. One evening someone, clearly needing a bit of help finding a movie they probably wouldn't be able to describe in terms that even Google could help with, stopped me to ask if I worked there.

Again, I'm wearing a green vest clearly marked with the company name. I've a name badge - a rather prominant one - also bearing that name. And unlike most people browsing the movie selection that particular *November* evening, I was wearing a fucking santa hat.

Like the Spiderman incident, I assumed they were taking the piss, so I made a show of checking over what I was wearing and flatly said "No." Rather than laughing along with me, they wandered off to the music department to find that green-vested, Santa-hat wearing wageslave who helped them find whatever the hell they were looking for. Later that fellow had the very reasonable question of *what the hell, man?!*

Anyhow, there are many, *many* similar stories. Somehow I managed to maintain some amount of faith in humanity for many years to come that lasted through war and other perils, all the way until 2020...

Username: WithinTheMedow

-My old manager J at Del Taco had a lady come through and ask for a Frosty. There was a Wendy's next door. J politely told the lady that she was currently at Del Taco and that Frosty's would be sold next door.

The lady insisted that Del Taco did sell Frosty's. J asked if she was asking about our shakes. Lady said that she wanted a Frosty, not a shake.

J never told me the ending of that one.
-When I was still working at Del Taco, a guy asked for a Taco Bell item (Don't remember which item he asked for). I blinked and said,"Sir, this is a Del Taco. You're asking for a Taco Bell menu item."

He realized his mistake, but still wanted to buy something. I recommended something similar to what he wanted and he was satisfied.

-When I was at Wendy's, I was working the closing shift. A lady came through one night and asked for a couple McFish sandwiches. After asking her to repeat herself, I told where she was and explained that we do not sell anything with fish. She left without saying another word.

-Another night, a guy came through and started his order with,"Hey, I have a coupon I want to use.".
My supervisor (wearing the headphones) asked what the coupon for so he could find the option on the coupon page on the computer.

The guy said that it was a buy one get one for Whoppers.
A couple of us were also wearing the headphones, so we all burst out laughing.

My supervisor asked the guy to repeat himself. The guy repeated that he had a coupon for Whoppers.
"Sir, this is a Wendy's. If you want Whoppers, you'll have to go to Burger King." My supervisor said.

A coworker gave the guy directions to the nearest Burger King and the guy went on his way. , But

Username: Raging_Utahn

I worked at a fancy summer camp when i was 16. I worked on the "outside crew" and was the junior maintenence boy. It had rustic bungalows in the woods on a lake. I carried ice, split wood, weeded the trails.

One day I was trimming the branches on one of the trails and I hear this woman yell "BOY! You come over hee yah!" I jumped a little bit and walked in the direction of the voice. I find this woman with a thick southern accent, tons of makeup, wearing summer dress, drinking a cocktail.

She was pointing at this big tree. Mind you this was Northern New Hampshire - i have never heard a southern accent in person before. The regular guests were wealthy and waspy but generally very reserved and polite.

It was the first time I had been addressed as "Boy". I didn't know what to say and politely said "Yes mam how can I help you". She responded something like "We here - we are going to have to do something about this tree - it's blocking my view - we need to fix this".

She points at this gigantic pine tree between her cabin and the lake. I was carrying a pair of pruning shears. She points at it again and says "We are going to need to do something about this tree!". I look at the pruning shears and the tree and at her and respond "This Tree?"

She responded - "Yes - I need you cut this tree down now" I was terrified of this woman - its my first job. "Mam I need to talk to my supervisor maybe we need a chainsaw" She respinds "OK" and waves me off. I walk to John's (head of maintenence) office explain the situation - and he laughs at me and said I just can say "no" politely there is no way we are cutting the tree down.

He said I didn't need to follow up. I realized I had her cabin on my ice delivery schedule and was terrified to go there. The next day I go there to deliver ice and she didn't even remember me or asking about having the tree cut down with pruning shears.

Username: jra2140

This was literally when I worked at a Wendy's, obligatory this was 2010 and in a very small town. I'm talking 3,000-4,000 people. There was a single Walmart, so a Wendy's, Burger King, and McDonald's all popped up in the Walmart parking lot. They were literally all next to each other.

This is important. I worked at the Wendy's because in that town, there was factory work and Walmart and the fast food chains, that's it, and the fast food places worked around my college schedule way better than Walmart. I worked there through most of college.

Had a guy come in and order a whopper. I told him "Sir, this is Wendys. Burger King is next door." He flipped. Said he wanted his effing whopper! I tried to nicely explain we dont sell those, as this is a Wendys and that is a Burger King menu item.

He then argued he got a whopper EVERY TIME he came here. I told him that was impossible. He translated this as me calling him a liar. Things escalated. At this point my manager came up to check on things.

I should note that I was a senior in college at that point and had some experience under my belt. I was not upset or stressed in the least bit and struggled not to laugh at this guy to his face.

So my manager asked what was wrong and I made the unfortunate mistake of saying "He thinks this is Burger King," and the guy LOST IT. Most of his screaming involved accusing us of calling him stupid and he KNOWS Wendy's sells whoppers, he gets one EVERY TIME he comes here and we're both LIARS trying to make him look stupid.

Standing behind him was a very kind old man, a regular, who took him by the shoulder and recommended very gently he go. I think the guy was just fed up with his shit, there wasn't a line or anything.

So the angry man stormed out and the guy just wanted a chili to go, which the manager gave him for free for his help. At this point the girl on drive through called me over. Everyone crowded around the window watching the angry man in his car, which was parked to the side of the building.

See, his wife was in the driver's seat, I assume he was getting food to go. And she was crying. Not upset crying, laugh crying. She draped over her steering wheel, mouth open, tears streaming down her red face, absolutely losing her shit.

And angry guy sat next to her, still looking mad, but also looking like he wanted to crawl under a rock and die. And yes, he did see the entire restaurant staff staring at him through the window. The Burger King was literally behind them.

We had a shared parking lot. I only wish I knew what was exchanged in the car or got to see the moment he realized he was an idiot. Hopefully he learned his lesson and didn't yell at fast food employees again.

Username: msaylors

I was a manager at a very busy Culver's. I've have more bad experiences than I can remember. One was when a lady ordered $30 worth of food which I'm almost certain was all for herself. No big deal you do you.

So gets cheese curds, onion rings, 3 piece cod dinner with extra evey sauce, large pop, a large smoothie, and a two dollar side salad. Complains about the price so the girl so the window calls me over to deal with it. I repeat her order and go is there something you don't want because this is the price.

She bought it all with an attitude. I told the girl working the window "10 bucks she calls later claiming we messed it up". (I had been a manager there for so long it's easy to spot the people). I bag her food to make sure it's perfect because I'm not explaining to my boss a $30 loss for the hour.

Not even 2 minutes after pulling out she drives up to window and again starts screaming at the poor girl. So I go over and ask the crazy lady what the problem is. She complains she asked for FRENCH not RANCH. So I go no problem let me get you a ranch.

The lady starts screaming this is bullshit my food is cold (2 minutes....) I demand a refund. I told her no problem I will take your food and that pop you're guzzling down them and be happy to give you your money back for what you haven't started eating.

She continues to scream that she deserves a whole refund and free food ON TOP OF WHAT SHE HAS. I politely go tell her to fuck off and make a choice. Keep your food, return your food for a refund, or continue to yell and have the cops called.

She starts THROWING THE FOOD BACK AT ME. I made another manager who is old and an absolute bitch to deal with her. There was no refund, no food returned after her throwing it, and she called the cops on her. I love you Carol ❤

Another one was so dumb. Okay we had one TV in the store. People treated this place like it was a damn bar and would literally come here to watch the game. There are a ton of nice and hole in the wall bars in the area, but people treated Culver's like Jesus himself was making the food.

Anyways, my boss was cheap and didn't want to spend money on an upgraded package to get more channels. An old dude comes in to eat, after being there for 20 minutes and two other shift leaders telling him we don't have the channel with the sports game he wants, they call me over to deal with this irrate human

I tell him the same thing, I'm sorry we don't have that channel. He starts screaming asking for corporates number, so I give him our store number (lol). Then starts screaming I'M GOING TO CALL WISCONSIN ON YOU. I just said okay then and walked away. Best moment of my life.

Another TERRIBLE one was I was helping my boss open a new location, and some 50 yr old man with sweatpants on. Big steroids muscley type. He was really weird, but whatever I'm busy. I see him staring at me over the togo railing.

I give him his order and he asks me for more mayo. I look down and homeboy is standing there WITH A DAMN BONER. I ran to the kitchen to tell my boss I'm not working up front anymore.

Username: allnightdaydreams

So in my early 20s I a mobile install tech for best buy. One night I'm closing and as it gets close to the end of the opening installers shift he gets a call for prepaid raido install for a 2001 Hyundai Elantra from.

An irate customer complaining that everytime he trie to get it installed, we don't have the necessary dash kit, which is weird since it's a standard kit and we always have a ton. He asks me if I have time to do it, and I agree as it's like a 25 minute install tops.

About 15 minutes later this customer comes storming into the bay to drop off his car making a big fuss about how he's been trying to get it done for a month and we better not fuck him etc etc. The opener, just wanting to get out, fills out the paperwork, pencil whips the check in procedure takes the guys key and then signs out for the day.

About a half hour later I finish up what I was working on and go outside to pull the Elantra in. Except there is no Elantra. I hit the alarm on the key fob and a 2000 Hyundai Sonata starts chirping. This is a problem.

The early model Sonatas had a special order dash kit which we didn't carry in stock, so I had to call the customer to tell him either he had to come get his car, wait a week for the kit, or go pick one up at a competitor.

So the call goes something like this:
"Hello this is X from best buy. You dropped a car off earlier for a radio install and there's an issue"
"YOU TOLD ME YOU HAD ALL THE PARTS IN STOCK THIS US FUCKING BULLSHIT, THIS IS MY 4TH ATTEMPT, I'M JUST GOING TO RETURN THE RADIO!"

"OK well, we have the parts in stock for a 2001 Elantra, which you made the appointment for, but the car you dropped off is a 2000 Sonata which has a special order dash kit."
"I DRIVE AN ELANTRA NOT A SONATA!"

"Well the car parked outside my bay is a Sonata."
"I KNOW WHAT I DRIVE"
"Apparently not seeing as the car you booked the one you drove up in are different cars."

Anyway, I go on to explain his options to him, and he chooses to go get the kit from a competitor and tell me that if he shows up and it's an Elantra, heads will roll. Keep in mind the car has 6 inch gold letters on the back that read SONATA.

About an hour goes by and there's a knock at the bay door. I open it and a woman hands me a Sonata dash kit, and proceeds to tell me her husband is an idiot, and dug out his title after the phone call only to discover he'd been driving a Sonata for 4 years, and car which was about $7k more expensive base than the Elantra he thought he bought, and was too embarrassed to come himself.

So the install takes all of 30 minutes, I call to let the the guy know and he comes to pick it up. When I tell you I've never seen a person physically shrink from embarrassment before that day. His entire personality changed. It was cathartic.

Username: Heatuponheatuponheat

I used to work at a subway and there's one lady that will always stand out in my memory. For those of you who might not know, subway sandwiches are prepped Assembly line style.

During our busy times, you may interact with up to four (usually three) people while you place your order, one handles bread selection, meats and cheeses, and putting your sandwich in the toaster. Another handles veggies and sauces, and wraps up the sub when it's finished. And finally a third person will ring you up and swipe your card.

Well, this lady did not know how subway worked, so she spelled out her entire order to me as I was first in the line. She gave me the whole order, down to the number of drinks, cookies, bags of chips, etc that she wanted.

It was around lunch and we were swamped, so I gave a quick "(coworker) will help you with your veggies" and moved on to the next customer. She seemed quite frustrated while she recounted her entire order to the second person in line.

When that person finished she was positively fuming to discover that she would have to explain to a third person what all she wanted with her meal, and she started cussing out the guy at the register. Eventually he got tired of her holding up the line and politely reminded her we had other customers we had to serve, and he apologized that our service was not to her standards.

She grabbed her stuff and marched over to the drink machine only to realize that in her fury she'd demanded "a drink" instead of the two cups she wanted. She started berating the cashier again who tried to ignore her but when she started shouting he said "I'm sorry for the misunderstanding, please have this cup free of charge, now I need to help my other customers."

She then screamed "Fuck you!" threw a cup full of ice at us, then her bag of food, then grabbed the child she was with by the arm and dragged her out of the restaurant. As soon as business calmed down I called the general manager to report the incident.

A few days later the owner came to visit and said he got an interesting complaint. A lady emailed in saying she was disgusted by the rude service she had received, and that we had assaulted her and she'd been forced to defend herself with her food.

He told us that he emailed her back letting her know he was very sorry and that he'd be checking the cameras to get to the bottom of the situation. She then quickly responded with a change of heart about the whole thing. All in all, pretty normal day at subway.

Username: atomiku121

Not fast food but working was working at a Target. Had similar situations on an almost daily base.

I had one stand out case stand out. A person came to the electronics desk with a dirty baseball and asked "Do you sell these here?". You could immediately see that this person was not the sharpest tac in the box.

Naturally, I thought they want to buy a new baseball and took them to the sporting goods section. When we got there, they said "No, do you sell these here?" holding the baseball up. I noticed a they were showing me a printed signature on the ball. It was clearly one of those baseballs with stamped signatures.

"We sells generic baseballs and a limited quantity of collector baseballs but I don't believe we have that player. You can try Dicks Sporting Goods."
Guest: "No, I want to sell this. I want to get money for it."

Me: (visibly confused) "Did you buy that here? We don't accept returns from non-target stores. The returns desk is in the front of the store where you entered. They can give you more details on Target's return policy."

Guest: "No, I want to sell this. How much will you give me for this?"
Me: "We are not going to buy that from you."

Guest: "Why not? You sell these here don't you?"
Me: "This is a Target, not a Pawn shop."

At this point, few of my team members were in the next aisle over enjoying my conversation with this guest. They were wondering where I was since I had keys and found me talking to this guest.

Guest: "What a Pawnshop?"
I explained what a Pawn Shop was and how they worked.

Guest: "So how much do you think I will get for this?"
Me "Probably not much."
Guest: "It signed by (I forgot the name). I got it for $500. They said I could sell it for more."

Me: "This is a collector's baseball with a stamped signature." I show the guest one of the few collector balls we had and how the signature wasn't real. "They produce these by the thousands and sell them a sporting good stores.

I doubt a pawn shop will offer anything significant, certainly not $500."
Guest: "So where can i sell this then? I want to get money for it."

By that point the Manager of the store had come over at the request of my teammates and realized the kind of guest we were dealing with. He excused me back to electronic dept and took over.

The guest left about 15 min later and the manager came by and told me the code word to get assistance with tough situations like that; apparently this happens often enough to make a code word for it. I genuinely felt bad because it sounded like someone scammed this person out of $500.

Username: Shad0wW0lfx

I'm quite a bit late to the party, and don't have a customer service story, but I think mine will fit here:
For a year, I found myself working as a security officer in a jail. Now, this was a very rural jail. Most of the inmates were regulars, we all knew each other, even where each other lived (co-workers and inmates).

So, it's not a prison. We house newly arrested people and people on short sentences, like a year or less. Working there was depressing af, but I will never forget this incident.

So one of the inmate workers was a decent dude (as decent as someone can be after they've committed serious assault against a girlfriend). Always did his job. Was very friendly to the guards. He went by Billy. But he stood out.

He had some condition that caused him to not have ANY body hair. So everyone knew who you were talking about if you needed THE Billy to help you with something.

Well, one day, we had a lady call, asking if he was in the facility. I was unfortunate enough to be the one who answered. As soon as I picked up the phone, I had to hold it away from my ear because she was talking so loudly. So she starts asking, yelling really, if Billy R. Was there.

Well, I knew he was. But we can't give out information like that unless we're asked their REAL LEGAL name. So I say something along the lines of "Does he have another, legal, name?"

And she of course screams at me that his name is Billy, nothing else. So this goes on for like 2 minutes before my sergeant, T, takes the phone from me and hangs it up.

She calls back. My co-worker, we'll call him C, answers the phone. He immediately holds it away from his ear, so I am able to hear the whole conversation.

Entitled Woman: "Yes, is WILLIAM there? Your co-worker wouldn't answer me."
C: "Yes, ma'am, he's here on such and such charges" (it was standard practice to tell family the charges).

EW: "can I get married to him?"
C: That is something that must be approved by the super, she will be in on Monday."

EW: "I NEED TO MARRY HIM NOOOOW!!!!"
C: "I'm sorry, ma'am, I'm just a guard. You have to have it approved by the super." And he hung up.

Then. She called back!
My sergeant, T, answered this time, we already knew who it was.

Again, he had to hold the phone away from his ear, so we all heard it.
T: "thabk you for calling, how can I help you?"
EW: "can I schedule a conjugal visit?"

T: "thi is a jail, not prison. We don't do that here."
EW *scoffs* "are you SUURE???"
T: "we are a jail, not a prison" and he hung up. Didn't hear from her again.

Username: [deleted]

Worked as a Host at a popular restaurant that was attached to the west wing of a big Hotel chain. This would have been all fine and dandy if it wasn't for the fact that hotel guests that where staying in the west wing would frequently come to the restaurants hostess desk to complain about their room or to ask for hotel supply's.

They would constantly be at our VERY OBVIOUSLY NOT FRONT DESK hostess desk. Creating unnecessary lines, verbally and on occasion physically abuse guests and staff, and just majorly being a massive nucence.

They would be told where the real front desk was but would refuse to go there, expecting us to "fix this mix up". We would put up signs saying we where not the front desk but some how this only made people angrier. eventually managment had to hire security of our own to direct people and stop violent indaviduals.

How were these people getting so mixed up you ask? Well turns out the west wing elevator had an incorrect sign on it stating that the front desk was in the direction of the restaurant.

Now most people would stop and turn the other way when the arrow on the sign pointed to a set of glass doors that had "RESTAURANT NAME" in big bold yellow lettering on it and a rather creepy looking hall way to the restaurant on the other side. Or, you know, the fact that the desk at the end of the creepy hall was not the desk that one originally signed into to get a room at said hotel? NOPE. not these people.

Eventually the restaurant had to close off the hotel hallway entrance (cutting off food service to the hotel, and making guest leave the hotel to enter the restaurant) to get it to stop. Because a) the hotel refused to change the sign nor would tell people the correct info on how to re-find the front desk and b) people were become worse and worse to the restaurant staff as this "mix up" kept happening.

I only stayed 6 months at the job but in that time i had plates/cups/utensils thrown at me from up front tables (usually in use tables that would case new fights amongst our guests and hotel guests). People telling that i was useless and to kill myself several times.

People stalking me to my car to harm me or damage my vehicle (thank goodness for car cams). Having hotel management "fire" me about 6 times. And at the end of it all having someones kid throw up on me for "not being more prepared to help there treasured guests".

To clarify, none of theses where dinner guests, they where all hotel guests that would do this to me and several other people.

Username: DeviLady100

I have one nightmare incident which made me question my reality. This is when I was a Disney cast member (Orlando). I worked Main Entrance at Magic Kingdom and was on a ‘re-direct’ position, guiding people back to either the monorails, steamboats, or buses to leave the park.

An elderly man on an ECV scooter asks me how to get back to his bus to the Nickelodeon resort. For preface, this is an off property resort not affiliated with Disney. I explain to him he would need to take either the monorail or steamboat back to the Transport & Ticket Center (the TTC) to all non-Disney transportation and catch his bus there.

He looks at me angrily and begins shouting he [is] staying at a Disney hotel and he definitely did not get there that way; he took a Disney bus. I tried explaining while he did take a bus, Nickelodeon was, in fact, not a Disney resort and he would have to catch non-Disney transportation to get there.

I said the only place off property Disney buses traveled to was the airport. We went back and forth and I attempted to patiently explain the proper information to him in about four different ways. I finally gave up a directed him to the ‘Station Master’ Cast member over by the buses and said he would help get him on the correct bus.

He grunts and exclaims to me, “You stupid bi***!” and tries to run me over with his ECV on the way to the other Cast member. A few minutes later, after not understanding the ‘gentleman’, the Station Master brings him back to me to help him figure out where the guest is trying to go (he’s never heard of the resort).

I reiterated it was a non-Disney resort and explained what I had previously. The Station master smirks, turns to the man on the ECV, and bluntly confirms, “She’s correct,” while pointing to me. The elderly man screams, “I just want to get back to my God d*** hotel!” and drives off, still headed in the wrong direction.

I felt terrible for a while because this is actually a common mistake. People don’t know other companies like Universal, Sea World, etc. are not Disney owned. Guests also get what us Cast members call ‘vacation brain’ all the time and can’t remember the exact way they got to the park on arrival.

What did it for me was his attitude. And also him trying to run me over... I was done after that.

Username: dark_equus89

I work in a cell phone signal booster company, I do designs for commercial properties but sometimes answer phones when it's slow. All the time people think we are Verizon, Boost Mobile, some other company but those are the 2 major ones for some reason.

Mostly boost mobile and they ALWAYS just start talking angry before you even say "Hi." Anyways, I think someone pawned her off to Verizon, but she made a stop at my phone because "doing a google" is hard, people.

I pick up a call and it's an elderly lady
Lady: "Hi, I was told to talk to you because I'm being assaulted by your cell towers. You're Verizon towers are harassing me, it's radiation harassment and I'm trying to locate those towers, can you help me?"

Me: "Um... this is \*Company Name\*... We sometimes get calls for people looking for Verizon, but I don't think I can help you, we sell cell phone signal solutions"
Lady: "Oh, sorry. But you should know about this, it's in your field. Don't you know about the radiation harassment!"

I pause for a good solid 3 seconds, just to make sure she could absorb the info she just said to me and to make sure she had a full sober moment to take that in.
Me: "I'm quite familiar with how cell signal works. But if you're trying to reach Verizon you're gonna have to call them. Unfortunately, I can't help you with any of that"

She hangs up. Literally once a week we get someone calling about the dangers of cellphones and cell towers. Too many people don't understand a thing about anything related to cellular signals. It's always the same theory, different reasons, causes, whatever.

Side Note: If you're triggered by cell signal/5G/or anything like it, please do your homework before you decide to talk crazy to someone who actually knows what they are talking about. The theories I've heard so far are just so much science fiction, it's not hard to disprove, but people will stretch what they the way science works just to prove their point.

They usually just end up convincing themselves right again, because if someone publishes a study that leaves the door even a crack open they'll exploit that and say I don't know what I'm talking about. It's physics, and electrical engineering, not googling and copy pasting things I don't know.

Username: [deleted]

Not a worker, this is my own "I dropped a bollock" story. I work supporting community groups/residents associations, loads of groups that cover a particular estate and try to help deal with the bad shit that goes on.

One evening I'm at a meeting, this particular area has a problem with prostitutes knocking around looking for punters. Area was quite well known for it, it's been a problem for a while, but recently the problem has gotten much worse.

There's 2 plain clothes policeman at the meeting, explaining what they're doing to try to stop the problem, they explain they don't send uniformed officers to stop hookers cos the hookers just run off when they see the uniform, he goes on explaining what the police try to do to help the women get out of streetwalking when they manage to engage the hookers.

Fast forward about 2 months. My wife is pregnant and craving KFC. Our nearest KFC is in the same area as the meeting I'd been to above. I'm waiting in the queue, bloke in front looks familiar but I can't remember where I know him from.

He keeps pestering the server for some extra free chicken, she keeps telling him she can't give him extra. He's being nice about it but keeps insisting other staff give him free shit.

He eventually gets his order and it's my turn. Server apologises for the holdup. I say "that fella was adamant about getting some free chicken wasn't he?". Server replies that the police are always after free shit when they're on shift. Then it dawns on me where I've seen him before and, for some reason, my brain decided that I should announce it.

"That's where I'd seen him before - he's in the prostitute squad isn't he?". Very loudly. In the middle of a busy KFC. Everyone in there stopped eating and turned to look straight at me.

That was the longest wait for chicken I have ever experienced. For the next few months, whenever the wife was craving KFC again, I drove am extra 3 miles to the next place down the road.

Username: SparkieMark1977

Volunteered for, and then worked for, a foodbank and debt/welfare charity. We supplied boxes of food we'd prepacked with a set list of essential, staple items *(rice, pasta, tinned tomatoes, tinned veg of some sort, tinned meat, and fish, beans, tea bags, cereal, UHT milk - you get the idea)* plus some 'treat' items selected at random from what had been donated to us.

The contents had been carefully thought through to feed a person for 3 days minimum (but really could be stretched to 5).

They came in different sizes depending on the number of people (and their ages) in the household. We had hundreds of clients, and a lot of thought had gone into the operation - and an awful lot of work went into preparing the boxes by our volunteers, many of whom were vulnerable adults, or had learning disabilities, etc, themselves.

The *vast* majority of our clients were just grateful for the help, and it was a privilege to be able to provide them with a bit of support. We didn't do it for the gratitude, but it was nice to be appreciated nonetheless.

But occasionally, just occasionally, you'd get one who'd start unpacking the box in front of you.

*I don't eat those. I don't eat that. I don't like carrots, can I swap them for another packet of biscuits? The kids don't eat that cereal, they'll only eat Kelloggs branded Coco Pops. I'm on the Atkins diet, have you got any fresh meat?

I'll only eat organic pasta, the normal one's bad for my skin. I need some energy drinks. My neighbour got chocolate hob-nobs when she came, why have I only got ginger nuts?* And so on...

I always had to bear in mind that a lot of our clients had mental health challenges, some of which could affect their behaviour in that kind of way. But as an outreach worker I got to know our clients pretty well - and I also used to work in mental health (as well as having my own diagnoses).

Eventually I had to concede that some of them, just the smallest minority, were just *dicks*. Sir, this is a foodbank, not your own personal shopper at Fortnum and bloody Mason's.

Username: Coraxxx

I used to work at a cell phone store on a college campus about 12 years ago. This really stern German woman came in to our store and said she wanted to open an account.

Cool, I figured I’d get my one and only sale of the day. Literally no one was coming in. So I grab a brochure and start going over everything with her, and she interrupts ‘I just want to open an account, what’s this have to do with anything?

I don’t want a monthly bill!’ So in that moment I thought to myself maybe she was looking for a prepaid paid plan. We had a lot of international students who’d come by for just a couple months and head home.

So I grabbed another brochure and started talking through those options. Again, (and a bit more frustrated) she asked me why I was showing her the brochure when she just wants to open an account.

I started getting a little flustered and thought maybe we should just start looking at phones maybe? I was kind of at a loss. Same question, she just wanted to open an account. This time she was boiling over!

I finally just stopped and asked ‘okay what kind of an account are you trying to open?’
‘I just need a bank account!’ She said.

I was stunned and silent for a second. I pointed all around the store. I told her she was in a cell phone store. The bank was next door on the right.

She said nothing, walked out and walked right. A minute later she walked past the front of the store in the opposite direction of the bank.

Username: gloebe10